The Certificate in Communication and IT Skills is a 16 credit programme. The course has been designed keeping in mind the BPO industry and other forms of industry. The Communication Skills course covers areas of listening, reading, writing, grammar, pronunciation, vocabulary and speaking. All the units will have reading, writing, listening, grammar, pronunciation (Accent, Syllabus stress, Consonants, vowels, intonation).

The IT Skills course covers areas like MS Word, MS PowerPoint, MS Excel and MS Access. 
 

Teleconferencing is a one-way video and two-way audio facility. Teleconferencing will be held every month. During teleconferencing session, you will get an opportunity to interact by phone in facility or fax with the resource persons/experts who participate in teleconferencing session and clear your doubts immediately. The teleconferencing facility will be available at the Regional Centre and Selected Study Centers. The teleconferencing schedule will be sent to the Programme In-charge and Regional Director who would inform the students. Teleconferencing is done through Gyan Darshan Channel. You must regularly attend these sessions. These will help you to clarify doubts and interact with other learners all over the country.

Radio counseling will be held through F.M. and you can ask questions free of cost with phone in facilities right from your home. A toll free telephone number has been provided for this purpose.

 

Audio and video programmes for each course have been prepared to support your learning. These Audio-video programmes in the form of CD’s are available at all Programme Study Centers. These Audio and video cassettes will be provided for viewing and listening to all the learners enrolled in the programme.

You will be required to complete a minimum attendance in theory counseling to become eligible for appearing in Term-end Examination. Similarly, you will be required to complete 75% attendance in practical contact sessions to become eligible for appearing in practical examination. 

·        Continuous evaluation through assignment (tutor marked assignment are compulsory)

·        Term End Examination (TEE) will be held twice in a year in the month of June & December under Numerical Marking scheme.

·        Term End Practical (TEPE) & Verbal Examination will be held in the month of July (1^st Thursday) for June TEE and in the month of January (1^st Thursday) for December TEE.