The Public Information Unit (PIU) of Indira Gandhi National Open University (IGNOU) serves as the central communication, publicity, and media relations arm of the University. Since its inception, the Unit has played a pivotal role in documenting, publicizing, and disseminating the activities, achievements, and initiatives of IGNOU to stakeholders and the larger public.

PIU chronicles the history of the University through photographs, reports, newsletters, media releases, and digital content. Its pioneering initiatives include the preparation of the pictorial history book “The People’s University”, the launch and management of official social media platforms (Facebook, Twitter, Instagram), and the design and dissemination of the University’s digital newsletter PRAGATHI PATH (formerly Digi News), which has published over 8,000 pages to date.

In the digital era, PIU has established IGNOU as a visible and vibrant presence in both print and electronic media. It has successfully conducted over 350 live lecture sessions on Facebook during the COVID-19 pandemic, arranged press conferences during Convocations, collaborated with major national media houses such as PTI, Doordarshan, SANSAD TV, AIR, ANI, & other Electronic Media and engaged directly with learners through “Hello IGNOU” interactive sessions through Facebook Live Sessions. Recently, in coordination with the Regional Services Division (RSD), PIU also conducted Facebook Live sessions by IGNOU Schools and Regional Centres from across India for promoting admissions during the July 2025 cycle, ensuring wider outreach and real-time learner engagement.

PIU also provides crucial services such as content creation, photography, videography, QR code development, SMS outreach, publicity campaigns, and academic counselling support through social platforms. By integrating traditional media with modern digital outreach, PIU has become a bridge between IGNOU and its diverse stakeholders, enhancing transparency, visibility, and accessibility of the University’s initiatives.

1. Media and Publicity Management
  • To prepare and disseminate press releases, advertisements (tenders, appointment), and announcements on admissions, examinations, programmes, conferences, and events.
  • To arrange press conferences, interviews, and media briefings for Vice Chancellors and senior officials.
  • To ensure wide coverage of University events through print, broadcast, and digital media.

  • 2. Digital Outreach and Social Media Engagement
  • To operate and manage official social media platforms (Facebook, Twitter, Instagram) as powerful tools of communication and learner engagement.
  • To promote University programmes, events, and initiatives through organic outreach and digital campaigns.
  • To respond to stakeholder queries raised via social media and integrate feedback into institutional processes.
  • To conduct Facebook Live sessions for admission promotion by IGNOU Schools and Regional Centres with the guidance from the Regional Services Division.

  • 3. Documentation and Publication
  • To chronicle the University’s history and activities through photography, videography, and special publications.
  • To design and publish the University’s digital newsletter PRAGATHI PATH (formerly Digi News) highlighting institutional milestones, achievements, and activities including of Regional Centers’ activities from across India on daily basis.
  • To generate reports on events such as Convocations, Foundation Day, NAAC, and other academic/cultural initiatives.

  • 4. Event Coverage and Support
  • To provide photographic, videographic (for social media), and media coverage for all major University events, including Convocations, Foundation Day, Prof. G. Ram Reddy Memorial Lecture, and other academic and cultural programmes.
  • To invite and coordinate with national and regional media for coverage and broadcast of IGNOU’s flagship events.
  • To support admission-cycle campaigns (such as July 2025) through Facebook Live sessions, publicity drives, and interactive outreach.

  • 5. Innovation and Learner Support
  • To integrate social media platforms with academic counselling and course delivery for enhanced learner support.
  • To develop tools such as QR codes, SMS services, and online campaigns to improve outreach and accessibility of University resources.
  • To organize interactive sessions like “Hello IGNOU” for addressing learner queries in real time.
  • Public Information Unit was established in 1999.

    Details of Public Relation Officers since Establishment of the Public Information Unit (1999).

    Sl. No. Name Tenure Period From Tenure Period Till
    1 Shri Ravi Mohan, CPRO September, 1987 30th June, 2016
    2 Dr. Pankaj Khare (I/C) PIU 6th July, 2016 4th November, 2016
    3 Prof. (Ms.) Kiron Bansal (I/C) PIU 4th November, 2016 8th March, 2017
    4 Dr. Purnedu Tripathi (I/C PIU) 8th March, 2017 23rd Feb, 2018
    5 Shri Rajesh Sharma (I/C) PIU 23rd Feb, 2023 27th September, 2023
    6 Shri Rajesh Sharma PRO 27th September, 2023 -

    Message from the Public Relations Officer, IGNOU

    As the Public Relations Officer and the Head of the Public Information Unit (PIU), I take this opportunity to highlight PIU’s pivotal role as the communication bridge between the University and its diverse stakeholders. At PIU, we are committed to ensuring that authentic, timely, and relevant information about IGNOU’s academic programmes, admissions, examinations, new initiatives, and institutional achievements reaches our learners, faculty, media, and the wider public.

    Our mandate encompasses;Public Relations & Publicity: Strengthening the University’s presence across print, electronic, and digital platforms, while ensuring comprehensive coverage of key developments; Bringing out प्रगतिपथविश्वविद्यालयसमाचार, our daily digital newsletter that captures IGNOU’s institutional activities, regional center events, and special initiatives, thereby creating a shared information space within the University community; Actively managing IGNOU’s official social media handles—Facebook (@OfficialPageIGNOU), Twitter (@OfficialIGNOU), and Instagram (@officialpageignou)—to share student-centric information, live lectures, events, and important updates from the Ministry of Education; Documenting landmark events like Convocations, Foundation Day, Republic Day, Independence Day, as well as Government-led initiatives like Swachh Bharat and Fit India.

    In addition, I play the role of Social Media Champion for the University, liaising directly with the Ministry of Education, Government of India, to align IGNOU’s outreach with national-level social media campaigns and initiatives in the higher education sphere.

    With @OfficialIGNOU being the most-followed Central University handle on Twitter (152K followers), PIU continues to address queries, engage with students, and strengthen the University’s digital presence.
    Through these efforts, the PIU remains steadfast in its mission to uphold IGNOU’s image as The People’s University and to keep every stakeholder informed, engaged, and connected.

    Rajesh Sharma (President of India Awardee for the Best Bharat Scouts and Guides Rover)
    Public Relations Officer / Social Media Champion
    Block-11 Room No. 13 B
    Maidan Garhi, IGNOU Campus
    New Delhi-110068

    # Photo Staff Details
    1
    Additional Designation: Designation: Public Relations Officer
    , ignoucpro@ignou.ac.in
    2
    Designation: Assistant Section Officer(ASO)
    , loknathbhandari@gmail.com